Fulfillment Policy

The Uptown Agency Fulfillment Policy for Credit Card Payments via Stripe®

These policies aid users in determining how The Uptown Agency Corp fulfills orders and payments made by credit card via the payment processor Stripe.

Terminology

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements:

• “Client”, “You”, and “Your” refer to you, the person on this website and compliant with the Company’s terms and conditions, either therein or in a separate written contract.
• “The Company”, “Ourselves”, “We”, “Our”, and “Us” refer to AThe Uptown Agency Corp.
• “Party”, “Parties”, or “Us” refers to both the Client and ourselves.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs concerning the provision of the Company’s stated services, in accordance with and subject to the prevailing laws of the State of Texas. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Fulfillment Policy

At The Uptown Agency, we ensure that the services we provide are satisfactory. Customer satisfaction is our utmost priority as we take all complaints about the services we render very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to refunds for services purchased from our Company. Please read this Policy carefully to understand your rights and the requirements for refunds. Our services are billed in U.S. Dollars.

Delivery Policy

The Uptown Agency provides digital marketing services. We deliver our services to clients via electronic and telephonic means pursuant to our client’s requests.

Refunds

We may offer refunds on case-by-case basis. Please reach out to accounting@theuptownagency.com if a review is needed.

Return Policy

The Uptown Agency sells digital marketing services. No returns can be made, but in some circumstances, we offer refunds. Our refund policy is explained above.

Cancellation Policy

The following are to note:

• Once a contract with The Uptown Agency has been signed, cancellations are not permitted.

Contact Us & Customer Service

For inquiries or comments regarding this Policy, customers may visit: https://www.theuptownagency.com/contact, email accounting@theuptownagency.com, telephone (315) 533-2388, or by regular mail at 3626 N Hall St, Unit 800, Dallas TX, 75219